Meet Shelina.
Hello, my name is Shelina Isom and I'm a full time mystery shopper with iShop.
Coming from a marketing background, I understand the type of information that businesses (especially hotels) need in order to succceed.
I have over 25 years of customer service experience in retail and the hospitality industry. I am flexible, self motivated, detailed and willing to travel. Let me shop for you and help maximize your customers experience one shop at a time.
I love the flexibility and being able to choose when and where I want to shop.
Fast Facts
Location: Muncie, Indiana
Will Travel: 200+ miles
Demographics: African American, Female, Age 53, Single
Shop Experience
I have experience in performing a myriad of different shop types. Here are just a few.
Restaurants
Utilizing all five senses, I gather the information restaurants want most - friendliness of team, cleanliness, timeliness, plate presentation, and taste.
Retail
Gauging the customer experience and company procedure observance, I submit reports with valuable information that can be counted on.
Apartments
Salesmanship and fair housing laws are two important areas I gather from the professional agent's presentation, ensuring the law is being followed.
Phone
Completing recorded and non-recorded phone calls on a regular basis, I help companies get a firsthand "look" at the information being given out.
"Shelina is one of sweetest people you'll ever meet in this industry. And she'll travel just about anywehre to get a shop done."
-Mercedes Eckert. Founder & President of iShop
Let's Shop Together
If you would like to work with me and fill some of your shops, shoot me an email at [email protected] and I will respond within 24 hours. For more urgent shop requests, please call/text me at 765-744-4620.