Top Must Have Mystery Shopping Products
Apr 01, 2023
Mystery shopping is a popular way for companies to evaluate their customer service and overall customer experience. As a mystery shopper, you may be assigned to visit a store, restaurant, or other business and report back on your experience. To do your job effectively, there are certain products that you should always have on hand. In this blog post, we'll look at the top must-have mystery shopping products.
1. A Smartphone
A smartphone is essential for any mystery shopper. You'll need to take notes, photos, and videos during your visit, and a smartphone makes it easy to do all of these things. You can also use your smartphone to access the internet and do research on the business you're visiting before you arrive.
2. A Notepad and Pen
Even with a smartphone, it's still a good idea to carry a notepad and pen. You may need to take notes quickly, and it's often faster to write them down than to type them on your phone. A notepad and pen are also useful if your phone battery dies or if you don't have access to your phone for any reason.
3. A Stopwatch
A stopwatch is useful for timing certain aspects of your visit, such as how long it takes for a server to take your order or how long it takes for a salesperson to approach you. This information can be valuable for your report and can help businesses improve their service. You can definitely use the one on your phone, just make sure you know how before doing your first shop.
4. A Tape Measure
While this is not something you need to run out and buy before you get started, there are a few shops that require a tape measure to be completed. A tape measure is useful for measuring things like the size of a display or the distance between tables in a restaurant. This information can also be valuable for your report and help businesses improve their layout and organization.
5. A Wallet with Cash
Finally, it's a good idea to carry a wallet with cash. Not all businesses accept credit cards, and you may need to pay for something during your visit. Having cash on hand will ensure that you can pay for what you need without any issues. Additionally, some shops require you to use cash to pay for a product.
In conclusion, these are the top must-have mystery shopping products. With these products in hand, you'll be well-equipped to do your job effectively and provide valuable feedback to businesses.
Happy shopping!
Meet Akeisha Donovan!
Akeisha is a wife of 15 years to a retired Army vet. She is a mom to three boys. She loves to read and learn new things. Praise music is her favorite music. Purple has always been her favorite color, but teal is fast approaching its appeal in the last few years. Having fun (especially for free) with her family is her favorite way to spend her time.
